Hyatt Adds New Peak & Off-Peak Awards

The Hyatt Zilara in Cancun will be subject to the new peak and off-peak award pricing. Photo by Hyatt.
The Hyatt Zilara in Cancun will be subject to the new peak and off-peak award pricing. Photo by Hyatt.

Hyatt announced it will be adding new peak and off-peak awards beginning in March 2020. While definitely a devaluation, it’s not nearly as bad as it could’ve been – some award redemptions are getting more costly, some are also becoming cheaper.

I haven’t been shy about my love for using the World of Hyatt program for free nights. The World of Hyatt credit card is one of my favorite thanks to the free night, and I recently went on my honeymoon at the Hyatt Zilara Rose Hall. I’ve redeemed more points with Hyatt than any other program.

The main takeaway is this: even with the introduction of peak and off-peak awards, the Hyatt program still remains one of the best to redeem points through compared to Hilton, IHG and Marriott.

Major changes: Hyatt Peak & Off-Peak Awards

We will go into some of the details below, but here are the major points that you need to know.

  • All hotels will have off-peak, standard and peak awards. The standard award rates will not be changing.
  • All room categories, points + cash, all-inclusives will have off-peak and peak pricing.
  • Peak pricing increases the redemption between 1,500 and 5,000 points per night based on the category.
  • Hyatt will designate peak and off-peak prices based on the geographic market. This means that all the properties within the same market will follow the same reward chart.
  • Once a property/market is deemed peak or off-peak for a specific date, it will not change.
  • The off-peak or peak designation will be given when the rooms are loaded into the Hyatt system roughly 13 months in advance of the current day.
  • Free night certificates will continue to be valid after the changes and the off-peak/peak designation will not affect them.
  • These changes will go into effect in March 2020. Awards booked before then will be using standard rates only. Furthermore, should a standard redemption be turned into an off-peak reward, Hyatt will automatically refund the points.

While many days throughout the calendar year will be standard rates, Hyatt will be introducing a calendar that shows future rates ahead of booking.

Let’s get into the specifics of these changes.

Hyatt Award Chart Changes

The World of Hyatt program used to have a really straightforward award chart – there were standard awards to go along with suite awards. However, the time of year never affected the number of points needed for redemptions.

With Hyatt making this change, there will now be off-peak, standard and peak awards for each hotel and room category (standard room, standard suite, premium suite and regency/grand club room).

Free nights using points

The standard room is what will affect most people, but if you’re interested in seeing the new charts for suites, click here.

As you can see below, the rooms will be both cheaper and more expensive. None of the standard rates are changing – just the addition of off-peak and peak award rates. The cheapest room for an award redemption will now be just 3,500 points per night, which is pretty incredible.

In general, being more flexible and traveling in non-popular times (i.e not over the holidays, etc.) might actually save you points!

As you can see, the changes are across all room types and they are both cheaper and more expensive.

Points + Cash

World of Hyatt members wanting to take advantage of the points + cash award will also have to deal with new off-peak and peak award rates.

All-Inclusives

There are other notes that are important to these changes and how they will affect free nights. I’ve had three stays at Hyatt all-inclusive properties, so I am particularly interested in this one. Below are the changes to standard rooms and suites at Hyatt all-inclusives.

Even with these changes, staying at Hyatt all-inclusive hotels with points and miles still is relatively a good deal. I am a little curious when the peak times for these resorts will be. It seems like there’s never a bad time to be at a beach, but I imagine it will be winter.

With that said, those traveling with families to Hyatt all-inclusive hotels might be hurt by this change the most. In addition to raising the peak award cost for a room redemption, Hyatt is also implementing off-peak and peak award pricing for additional guests. Rooms at Hyatt all-inclusive hotels come with two people.

For a standard night, a family of four going to the Hyatt Ziva Cancun, will spend 25,000 points per night in addition to an extra 25,000 points for two additional people (12,500 points each). This will be a total of 50,000 points per night.

Now, on a peak night, that same room will cost 29,000 points for the room and 29,000 points for two additional people (14,500 points each). This will be a total of 58,000 points per night – an additional 8,000 additional points per night. That can add up quickly.

Miraval Resorts

There are just three Miraval Resorts on the planet, but they are all-inclusive resorts for “high net worth individuals” according to the Hyatt website. Regardless, the same off-peak and peak award pricing will also affect these.

Determining Off-Peak vs. Standard vs. Peak Awards

Trying to figure out what the rates of off-peak vs. standard vs. peak is going to be the most crucial part of the new World of Hyatt award chart.

Hyatt has said that specific redemption rates for free nights will be announced as soon as nights are available for reservations. This is typically around 13 months in advance. The best part is that they won’t change once posted and a new online calendar will help you plan.

There are some givens: I imagine all of the Hyatt properties located in popular ski locations will be peak rewards during ski season. Tropical and beach locations will most likely be peak during the winter. And, another example could be Las Vegas properties in the Hyatt portfolio being peak properties on the weekends.

I’m very curious to see the breakdown between the three award rates. We really won’t know much more until March.

The Grand Hyatt in Bangkok is a category 4 hotel that can be redeemed with a free night from the World of Hyatt Credit Card.
The Grand Hyatt in Bangkok is a category 4 hotel that can be redeemed with a free night from the World of Hyatt Credit Card.

Final Thoughts

I’ve been fearful for a while that there would be a Hyatt devaluation coming, but this isn’t as bad as I feared. Because Hyatt is a transfer partner of Chase, it’s one of my go-to options when needing a hotel room somewhere. At the end of the day, the most expensive Hyatt property will still just be 45,000 points. That’s pretty good considering the most expensive Hilton property is 120,000 points!

While the cost of some nights will most definitely increase, a maximum increase of 5,000 points really isn’t that bad. And, even though I think there will be more peak awards and than off-peak, there’s actually a chance that it will require fewer points!

Comparing Hyatt to other brands like Marriott and Hilton, Hyatt is appearing to try to be more upfront and transparent about these changes. It’s doing customer-focused things such as automatically refunding points for existing off-peak reservations and not changing the peak and off-peak designations once they’re set.


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